Question 1

Is SMOXY an air freshener?

Accepted Answer

Yes, smoxy is an Odor eliminating air freshener brand, but we don’t believe in covering up Odors with harsh chemicals. That is why we make Odor eliminating Candles and air fresheners which are both human and pets friendly.

Question 2

How does SMOXY work?

Accepted Answer

smoxy is made for everyone to Eliminate Odors and foul smells from their houses. It breaks apart the chemical compounds of Odors and fills them with the refreshing smell of smoxy and that is how the Odors vanish.

Question 3

Is SMOXY-safe?

Accepted Answer

Smoxy is made in such a way that it is considered safe for humans as well as pets. Each product of smoxy is non-hazardous, but still, it is recommended not to spray directly on pets or human bodies.

Question 4

Does the SMOXY AIR FRESHNERS AND CADNLES remove other Odors too?

Accepted Answer

It Does smoxy is not only designed to remove smoke Odors but all kinds of bad Odors and foul smells too. The thing that makes smoxy the best is the long lastingness.

Question 5

Are SMOXY products tested on animals or cruelty-free?

Accepted Answer

None of the products That we have in our stock is tested on animals. Which makes us a total cruelty-free brand.

Question 6

Where can I buy SMOXY products?

Accepted Answer

For the time being, you can have all our products from our official site: https://buysmoxy.com/ From odour-eliminating candles to sprays we have it all.

Question 7

How do I become a wholesaler / reseller?

Accepted Answer

You can click on the link which shows the wholesaler on the Banner of the site and the rest of the procedures are written there. Fill up the form and we will contact you.

Question 8

What sort of chemical reaction is created by burning a candle?

Accepted Answer

When a candle starts burning the flame consumes the wax to produce water vapour and carbon dioxide which is like the by-products human produces during exhaling. This is the same for all candles.

Question 9

Are certain candle waxes better than others?

Accepted Answer

Nope, all candles’ waxes are the same it’s just depending on the manufacturers and how clean they are keeping their items. With BYSMOXY you don’t have to worry regarding the quality products of the candles as well as sprays. Our expertise in scented candles has made us pioneers in making the best Odor eliminator products available in the market.

Question 10

What should I do if my candle smokes?

Accepted Answer

We guarantee you that our Odor eliminating, and scented candles don’t come with that problem, but it can only happen if the candle’s flame gets disturbed. Otherwise, a well-made candle can never have flickered or smoke issues.

Question 11

Where can I buy an item if I’m interested in purchasing locally?

Accepted Answer

Kindly check the store locator that we have already created on our website for your convenience. Just find out the nearest store to your location and then you can be there physically to have our products. We will be more than happy to serve you.

Question 12

My torch is defective. Where can I get it repaired?

Accepted Answer

Of course, you can, so if you somehow get a defective one, we are here to replace it, no questions asked.

Question 13

Why do I only get a small flame out of my torch in freezing weather?

Accepted Answer

If there is a pressure regulator present on the torch then you can increase the flame from it, but if there is no valve to control it manually then it is happening due to the pressure inside the fuel reservoir. During extreme cold, the pressure readjusts itself for safety which affects the throw of the flame.

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